Delete your Buddy Flight account

Last updated: 18 October 2026

You can have your Buddy Flight account and the data stored with it deleted. If you still have the game installed, the fastest route is inside it. If you have already uninstalled it, use the email request below — you do not need to reinstall anything.

Request deletion by email

This works whether or not the game is installed. The link below opens your email app with the request already written; send it from any address and we will reply to that address.

Email a deletion request to info@pbfungaming.cz

If the button does not open your email app, write to info@pbfungaming.cz with the subject “Buddy Flight account deletion request”.

What to tell us, so we find the right account

Your Buddy Flight account has no password. It may use Play Games, an installation credential, or an email link. Your displayed name may have been changed in Settings. Include only whatever you know:

Never send a password, a one-time code, a sign-in token, a purchase token or an installation secret — not to us and not to anyone claiming to be us. We never need them, and we will not act on a message that contains one beyond deleting it.

We answer deletion requests within 30 days, and normally much sooner. If we cannot match a request to an account with reasonable confidence, we will ask you for more detail rather than delete somebody else's account.

Delete it yourself, in the game

This is immediate and needs no email:

  1. Open Buddy Flight.
  2. Tap Settings (top right).
  3. Scroll to Legal & account.
  4. Tap Delete online account and confirm.

The option acts on the account already signed in on that device. Use it before uninstalling where possible, especially for an unlinked installation account. It never signs you in or creates an account just to delete one.

What is deleted

Everything we hold for that account, in one operation:

Because that transfer record is deleted with the account, an old local wallet that is still on a phone and can still be verified may later be transferred into a new account. It is never merged with another account.

Deletion stops all further serving of the photo and invalidates its online authorization. It cannot retroactively erase pixels that another device received while authorized and still holds in an offline in-memory view; that app discards the copy when it refreshes.

What is kept, and why

Two things survive, and neither is readable data about you. The first is a one-way keyed fingerprint of the Play Games identity or installation credential that reached the account. It cannot be turned back into your player identifier, installation secret or email address, and it exists so the deletion cannot be undone by simply signing in again. Its practical effect is important, so it is worth stating plainly:

Deletion is permanent and one-way. The same Play Games identity or installation credential cannot create another account. A verified email can create a fresh account but cannot recover deleted progress. Remove Ads and every unused Photo Studio change, whether bought or earned, are lost and cannot be restored or refunded by us. If you only want to stop playing, uninstalling the game leaves the account intact.

The second is the record of an invite that was actually rewarded. Your account identifier is removed from it and replaced with a one-way keyed fingerprint of the same kind, so what remains cannot be read back to you or to the other player. It exists for the same reason: without it, the same invite could be rewarded again by deleting an account and starting over. A photo change somebody already earned because you accepted their invite stays theirs — they did nothing wrong, and it may already be spent.

We keep no purchase record of your own after deletion: the entitlement rows, the purchase ledger rows and your photo-change balance all go with the account. Google Play keeps its own order history for your Google account under Google's policies, and that is outside our control — see Google's Privacy Policy.

Data on your own device

Your hero photo, your best score and your settings live only on your phone. Deleting the account does not touch them, and uninstalling Buddy Flight removes them. Nothing on your device is uploaded when you delete the account.

If you had enabled anonymous usage analytics, account deletion also resets the random Analytics app-instance identifier stored locally on this device. Earlier Analytics events contain no Buddy Flight account identifier or mapping, so they cannot be selected by the account you deleted; they expire under the Analytics retention setting described in the Privacy Policy.

Questions

Anything about this, or about the data itself, goes to info@pbfungaming.cz. The full picture of what is collected is in the Privacy Policy.